Trust is not a claim we can make. It is a record you can check.

Cole spent seven years in electrical wholesale distribution before he moved into technology. On this page that is the credential that counts. He worked inside the kind of business Narium supports, so what a slow month-end or a bad inventory number actually costs is not something he has to be briefed on.

He then spent a defining chapter at Pax8, a technology distributor, where he drove international expansion across EMEA, launched new markets, and helped scale the business to over $135 million in international revenue. That makes him a distribution person twice over, once in electrical and once in technology, and it is where he learned what commercial infrastructure has to look like at scale.

Cole is also Associate Director of Entrepreneurship at Texas A&M University, where he co-develops the MSP Self-Regulatory Organization Consortium through the Global Cyber Research Institute, in partnership with the Global Technology Industry Association. A self-regulatory organization is an industry setting its own standard and then holding its members to it. That work asks what a managed service provider should be held to, which is the same question a distributor is asking about us on the first call.

He is also Founder and Chairman of RampFuel, a go-to-market intelligence and advisory platform.

Thirty-five years in the technology industry, and they started on the bench as a technician. Wayport, the first to market WiFi service provider and now part of AT&T. Mactell, a Macintosh clone manufacturer. Then Apple, as West Coast education sales representative.

He holds a Master of Industrial Distribution from Texas A&M University, and later served on the Advisory Board of the Industrial Distribution program inside Texas A&M's College of Engineering, shaping capstone development and aligning graduate curriculum with what the private sector actually needed. Most recently he spent a defining chapter back at Apple, driving infrastructure operations and services within IS&T, one of the most demanding technology environments in the world. Along the way he led global programs for extreme scale infrastructure customers at Dell Technologies, owned the analytics, contracting, and performance of more than 125 suppliers as a supply chain leader at World Wide Technology, and guided a global SAP implementation across the worldwide spares division at Applied Materials.

At Narium, Jarrod owns business operations. That is where the enterprise discipline lands: how an engagement is scoped, how it gets measured, and what a distributor should be able to expect from a provider month to month, written in terms an operator can hold someone to.