Load-bearing system
ERP Services
Your operational backbone, managed. Hands-on Epicor Eclipse depth, with application, infrastructure, and vendor responsibilities defined together.
Built for Industrial Distribution
Scale Through Technology
We help distributors and manufacturers unlock operational efficiencies and grow without burdened investment. Full-stack IT services built for the industrial segment.
What we are built for
If any of this sounds like your operation
None of that is a ticket. It is the systems your orders move through, and it is the work we do.
- The system slows to a crawl at month end.Surfaces at: ERP
- The warehouse and accounting do not talk to each other.Surfaces at: ERP ↔ Warehouse Systems
- Orders get re-keyed by hand between systems.Surfaces at: ERP ↔ Warehouse Systems
- We cannot grow on the system we are on.Surfaces at: ERP / operating stack
What We Do
The Whole Stack, One Owner
Core IT, the help desk, the ERP, warehouse systems, and security. Five service areas with clear responsibilities across your team and vendors.
Infrastructure layer
Core IT Infrastructure
Full-stack management of your IT environment: networking, servers, cloud, and endpoints. Purpose-built for industrial operations.
Operator support layer
Help Desk & Support
A help desk that knows what a pick ticket is and why an order won't release. Not generic IT. Industrial IT.
Warehouse execution layer
WMS Solutions
Understand the connections between warehouse devices, applications, and the ERP, with responsibilities agreed across your team and vendors.
Control layer
Cybersecurity
Security responsibilities defined around your users, systems, and operational needs.
One operating system
ERP connects the work before, inside, and after the warehouse.
Core IT, the help desk, the ERP, warehouse systems, and security. Five service lines under one owner, so nothing falls in the gap between two vendors.
How the parts of your operation connect
- Order flow
- ERP
- Warehouse execution
Infrastructure + supportCore IT Infrastructure · Help Desk & Support
Security controlsOperational and information technology stack
How Narium works
Assess. Stabilize. Integrate. Support.
One disciplined path through the connected operating stack.
Assess
If the system slows at close, if the warehouse and accounting do not agree, or if nobody has owned the ERP since go-live, start there. We will look at it with you.
Stabilize
When the system drags under load or slows at close, we work the cause instead of waiting it out.
Integrate
Connecting the ERP to the WMS and the systems around it, so the warehouse and accounting are not working from two different numbers.
Support
The counter, the warehouse, and accounting get help from people who know the order they are trying to get out the door.
Why Narium
Technology That Understands Your Industry
Generic IT providers don't understand the nuances of distribution and manufacturing. We do. Our team brings deep operational knowledge to every engagement.
- Built exclusively for distribution and manufacturing
- For distributors running Prophet 21, Epicor Eclipse, and Infor SX.e or CloudSuite Distribution
- Hands-on ERP depth today in Epicor Eclipse
- Real profit, not just reduced risk
- Scalable services that let you grow without burdened investment
- Security and monitoring across the operational and information technology stack
- A partner aligned with your growth, not a vendor
We understand how to find and create efficiencies in the way a distributor or wholesaler works. This leads to real profit, not just reducing risk like a traditional break-fix IT company.
Leadership
The People Behind Narium
Two careers, one inside distribution and one inside enterprise operations. It is why you will not have to explain your own business to us.
Human control layer
Cole Knuth
Co-Founder and Chief Executive Officer
Distribution operator turned technology executive. Helped scale Pax8's international business past $135M.
Human control layer
Jarrod Mejia
Co-Founder and Chief Operating Officer
35 years in enterprise infrastructure and supply chain at Apple, Dell, and World Wide Technology.
Who We Work With
Built for businesses that keep product moving.
When inventory, orders, and information move across warehouses, branches, and sales channels, your IT needs to reflect how the business actually runs.
Our primary focus
Distributors and wholesalers
Our primary focus is industrial and electrical distribution, where purchasing, warehouse teams, sales counters, and accounting depend on connected systems. We bring operational experience in distribution and hands-on depth in Epicor Eclipse.
Explore distribution and wholesale →Published operator note
From the people running the work.
Ideas from the people who understand the work.
What a Distributor Should Expect From IT That a Generalist Will Not Give You
A buyer's checklist for distributors evaluating managed IT. Nine things a distribution-fit provider does that a generalist MSP does not.
Read the pieceLet's Connect
Ready to Scale Through Technology?
Whether you need full IT management, ERP support, or help getting your warehouse systems and your ERP to agree on what is in stock, we're ready to talk.
Start a conversationFree initial consultation, no commitment.